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Customer Service

May 24 2022

Jon Bolduc High Five!

Jon Bolduc

High Five Award in Recognition of: Jon Bolduc Presented By: Customer Tom B. Hancock Location: Bridgton Last August, I began the construction of a new home. Like previous projects, I turned to Jon Bolduc for assistance. Jon is awesome. He is hands-on, always seeking answers to complicated issues. He looks for the most reasonable quality […]

May 24 2022

Mark Morissette High Five!

Mark Morissette

High Five Award in Recognition of: Mark Morissette Presented By: Customer Tom B. Hancock Location: Casco Retail Mark is a wealth of help. When it comes to making suggestions or fulfilling needs, I have found Mark to be the first to drop everything to assure my satisfaction. Mark is a thinker, a hard worker, a […]

May 05 2022

Team Yarmouth High Five!

Yarmouth Aerial

High Five Award in Recognition of: Team Yarmouth Presented By: Customer Jessica C. Hancock Location: Yarmouth “My husband and his employer have done business through you all for years, mainly Yarmouth. Hancock Lumber supplied our materials so my husband could build our dream home during the pandemic. Your team was always fast and on time!! We […]

Apr 12 2022

Team Yarmouth High Five!

Sarah Dube Team Yarmouth

High Five Award in Recognition of: Sarah Dube, Brenda Martin, & Eric Stevenson Presented By: Customer Will O. Hancock Location: Yarmouth Yarmouth General Manager Harland Storey shared this feedback from customer Will O. about Sarah, Brenda, and Eric: “I wanted to let you know—despite my recent grumblings about plywood prices—that Sarah, Brenda, and Eric are […]

Apr 12 2022

Dan Romano High Five!

Dan Romano

High Five Award in Recognition of: Dan Romano Presented By: Homeowners Garry & Lisa Hancock Location: Windham The great Dan Romano spent three hours at our home and went above and beyond any expectation we had to get our kitchen cabinetry in tiptop condition! One of our drawers was “dragging” a bit and I asked […]

Mar 04 2022

Ryan Lamb High Five!

Ryan Lamb

High Five Award in Recognition of: Ryan Lamb Presented by: Nathan Gallant Hancock Location: Kennebunk Account Manager Nathan Gallant shared this about Ryan: “The builder and I wanted to send a big shout out to Ryan Lamb. Ryan set this beam this morning in freezing temperatures. As you can see from the picture it was […]

Feb 01 2022

Taylor Johnson High Five!

Taylor Johnson

High Five Award in Recognition of: Taylor Johnson Presented by: Homeowner Debbie H. Hancock Location: Bridgton Kitchen Business Development Manager Cindy Gaudin received the following message from homeowner Debbie H. about Taylor Johnson: “Hi Cindy, The kitchen remodel went smoothly. Taylor was wonderful. She made everything go flawlessly. She kept me in the loop and […]

Jan 06 2022

Dan Romano High Five!

Dan Romano-250x269

High Five Award in Recognition of: Dan Romano Presented by: Homeowners Bob & Nancy Hancock Location: Windham Account Manager Jim Vitello received the following message from homeowners Bob & Nancy about Dan Romano: “Hi Jim: I just wanted to let you know your installer, Dan, did an exceptional job at our home with the cabinet […]

Dec 20 2021

Ross Timberlake High Five!

Ross Timberlake

High Five Award in Recognition of: Ross Timberlake Presented by: Terrie McDaniel Hancock Location: Kennebunk Customer Richard P. sent photos of his bunkbed project that Ross Timberlake assisted him with designing! Great job providing knowledge and amazing customer experience Ross! This is why customers come to Hancock Lumber – not always to build a home […]

Oct 26 2021

Jon Ternosky High Five!

Jon Ternosky

Online Sales Coordinator Jon Ternosky High Five Award in Recognition of: Jon Ternosky Presented by: Customer Morgan W. Hancock Location: Home Office Congratulations and thank you to Jon Ternosky for creating a winning experience for our online customers looking for help from Team Hancock! Here is an excerpt from an email exchange between the customer […]

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