High Five Award in Recognition of: Team Yarmouth Presented By: Customer Jessica C. Hancock Location: Yarmouth “My husband and his employer have done business through you all for years, mainly Yarmouth. Hancock Lumber supplied our materials so my husband could build our dream home during the pandemic. Your team was always fast and on time!! We […]
Customer Service
Team Yarmouth High Five!
High Five Award in Recognition of: Sarah Dube, Brenda Martin, & Eric Stevenson Presented By: Customer Will O. Hancock Location: Yarmouth Yarmouth General Manager Harland Storey shared this feedback from customer Will O. about Sarah, Brenda, and Eric: “I wanted to let you know—despite my recent grumblings about plywood prices—that Sarah, Brenda, and Eric are […]
Dan Romano High Five!
High Five Award in Recognition of: Dan Romano Presented By: Homeowners Garry & Lisa Hancock Location: Windham The great Dan Romano spent three hours at our home and went above and beyond any expectation we had to get our kitchen cabinetry in tiptop condition! One of our drawers was “dragging” a bit and I asked […]
Ryan Lamb High Five!
High Five Award in Recognition of: Ryan Lamb Presented by: Nathan Gallant Hancock Location: Kennebunk Account Manager Nathan Gallant shared this about Ryan: “The builder and I wanted to send a big shout out to Ryan Lamb. Ryan set this beam this morning in freezing temperatures. As you can see from the picture it was […]
Taylor Johnson High Five!
High Five Award in Recognition of: Taylor Johnson Presented by: Homeowner Debbie H. Hancock Location: Bridgton Kitchen Business Development Manager Cindy Gaudin received the following message from homeowner Debbie H. about Taylor Johnson: “Hi Cindy, The kitchen remodel went smoothly. Taylor was wonderful. She made everything go flawlessly. She kept me in the loop and […]
Dan Romano High Five!
High Five Award in Recognition of: Dan Romano Presented by: Homeowners Bob & Nancy Hancock Location: Windham Account Manager Jim Vitello received the following message from homeowners Bob & Nancy about Dan Romano: “Hi Jim: I just wanted to let you know your installer, Dan, did an exceptional job at our home with the cabinet […]
Ross Timberlake High Five!
High Five Award in Recognition of: Ross Timberlake Presented by: Terrie McDaniel Hancock Location: Kennebunk Customer Richard P. sent photos of his bunkbed project that Ross Timberlake assisted him with designing! Great job providing knowledge and amazing customer experience Ross! This is why customers come to Hancock Lumber – not always to build a home […]
Jon Ternosky High Five!
Online Sales Coordinator Jon Ternosky High Five Award in Recognition of: Jon Ternosky Presented by: Customer Morgan W. Hancock Location: Home Office Congratulations and thank you to Jon Ternosky for creating a winning experience for our online customers looking for help from Team Hancock! Here is an excerpt from an email exchange between the customer […]
Jon Ternosky High Five!
Online Sales Coordinator Jon Ternosky High Five Award in Recognition of: Jon Ternosky Presented by: Customer William A. Hancock Location: Home Office Jon worked diligently with customer, William A. to quote out materials he needed from an online inquiry. From the initial request in August to the delivery of the special order hemlock in October, […]
Roger Chenevert High Five!
Bridgton Driver Pro Roger Chenevert High Five Award in Recognition of: Roger Chenevert Presented by: Lynne O. Hancock Location: Bridgton We were not able to be at the job site at 7 a.m. and Roger had two very large pallets of flooring to unload. He went above and beyond – he put the pallets into […]