High Five Award in Recognition of: Joey Hinkley Presented By: Tim Lord Hancock Location: Augusta A huge thank you to Joey Hinkley for going to a job site to pick up a pile of credits that needed to be picked up for awhile and were not really stacked neatly. In order to keep the customer […]
Customer Service
Dennis Kelley High Five!
High Five Award in Recognition of: Dennis Kelley Presented By: Andy Poulin Hancock Location: Bridgton Dennis handled a delivery curveball when a customer mistakenly said Harrison but meant Hartford. Dennis communicated to the customer and sales team quickly, making a plan on how to get the product still delivered to the customer. Great work and […]
Kevin Wood High Five!
High Five Award in Recognition of: Kevin Wood Presented By: Customer Jason Q. Hancock Location: Mainely Trusses A huge thank you to Kevin for helping get my trusses delivered! He helped get them moved from one jobsite to another. You and the crew at Mainely are awesome! We appreciate your help so much! Read Kevin […]
Mike Martin & Marissa Peters High Five!
High Five Award in Recognition of: Mike Martin & Marissa Peters Presented By: Customer John G Hancock Location: Damariscotta Last year I purchased a three-bay garage from Mike Martin in Damariscotta. It was a wonderful experience! Mike kept me updated as to the best way to have it panelized and saved me money in every […]
Eric Stevenson High Five!
High Five Award in Recognition of: Eric Stevenson Presented By: Customer Jennifer W. Hancock Location: Yarmouth When looking for recommendations for door installation in the Yarmouth community, Jennifer W. commented the following: “Hancock Lumber is the best. Eric is truly an asset to Yarmouth and such a good man.” Great job making such a positive […]
Kennebunk Driver Pros High Five!
High Five Award in Recognition of: Kennebunk‘s Driver Pros Presented By: Customer Neil R. I recently received my first delivery of lumber from the team in Kennebunk. The delivery was on time and the driver was friendly and helpful. The lumber was straight and dry. I truly appreciate your work!
Torbin Hadlock High Five!
High Five Award in Recognition of: Torbin Hadlock Presented By: Customer Adrian P. Hancock Location: Saco I recently bought windows from Hancock Lumber and I couldn’t be happier. Torbin was so helpful and easy to work with. There are several other local options when buying these windows and Torbin was the reason I chose to […]
Laura Parks High Five!
High Five Award in Recognition of: Laura Parks Presented By: Lise K. Hancock Location: Yarmouth Thank you to Laura for answering all my questions about different cabinets, countertops, and hardware styles, colors, and price ranges. She was so gracious and knowledgeable, even after we told her we were working with another provider because of the […]
Window Service Team High Five!
High Five Award in Recognition of: Kevin Crouanas, Marc Dubreuil, & Joe Falconieri Presented By: Leslie H. Hancock Location: Windham We received exceptional service from the window sales/support and technical teams. Kevin Crouanas is, frankly, one of the most professional and competent customer service representatives I have ever interacted with. His attention to detail and […]
Pat MacVane High Five!
High Five Award in Recognition of: Pat MacVane Presented By: Lou C. Hancock Location: Windham During a recent delivery, Pat called me when he got there to let me know he had arrived. He called back about 15 minutes later to tell me he smelled propane and noticed that the homeowner’s tank was leaking at […]