• Skip to main content

Hancock Lumber

  • SHOP NOW
    • Order Online
    • Visualize Your Space
    • Request a Quote
    • Building Packages
    • Tiny Homes
    • Getting Started with Your Kitchen Design
  • Locations
    • Lumberyards
    • Sawmills
    • Kitchen Design Showrooms
    • Mainely Trusses
    • Home Office
    • Marvin Design Showroom
    • Jugtown Forest
    • Tiny Homes of Maine
  • Sawmills
    • How It’s Made
    • Log Suppliers
    • Wholesale Pine
    • Pine Resources
  • Hancock Pine
    • Shop Pine
    • Hancock ProFinish
    • Hancock Pine Resources
  • Services
    • Kitchen Design
    • Component Manufacturing
    • Time Saving Solutions
    • Service Programs
    • Inspiration
  • Culture
    • Careers
    • The Hancock Story
    • Weekly Blog
    • Community
    • Shared Leadership
    • Hancock High Five Form
  • Login
  • Search

Customer Service

Jun 30 2025

Nick Tash High Five!

Nick Tash

Nick always lends a hand when I need hardware and even going above and beyond when he lendedme his personal socket kit. Thanks for all you do! Read Nick Tash’s Story

May 22 2025

Erik Coolbroth High Five!

Erik Coolbroth

A great note from a customer for Erik! “Always being helpful in finding what I need!” – Sarah M Read Erik Coolbroth’s Story

May 14 2025

Amanda Barbour High Five!

Amanda Barbour

A great note from a customer for Amanda! “Amanda has gone above and beyond to make our construction project run smoothly. We are constantly impressed with her knowledge, patience, flexibility and willingness to work with us. This is our first time working with Hancock Lumber and because of our experience with Amanda, we can’t see […]

May 14 2025

Amanda Barbour High Five!

Amanda Barbour

A great note from a customer for Amanda! “I have a cabin built by the Amish that didn’t have screens. I sent a picture of the tag on the window and Amanda took that ball and ran all the way to the goals line! Not only did she respond quickly to each of my emails, she offered […]

Mar 06 2025

Jason Labbe High Five!

Jason Labbe

We had a quality issue with some product, and I got with Jason—he immediately stopped what he was doing to help the customer.  Jason took all efforts necessary to assist in identifying the issue and help to get is resolved, including having new products made.  I wanted to thank Jason Labbe for his hard work […]

Mar 06 2025

Jon Shean & Damariscotta Logistics Team High Five!

Hancock Lumber Damariscotta

Jon and his team went above and beyond to assist in correcting a defective product for one of our customers.  When Jon found out about it, there was ZERO hesitation—he was so eager to help and make this right for the customer. He and his team went above and beyond to reload the defective product and unload […]

Jun 05 2023

The Hancock Online Experience

The Hancock Online Experience

Have you checked out our full Hancock Online experience? Our team is always hard at work improving our online presence to equip you with all of the inspiration and shopping tools you and your business may need. Scroll through our offered services, such as kitchen design and component manufacturing, and request a quote for countless […]

May 05 2023

Michelle James, Meagan McDonough & Noah Gallant High Five!

Kennebunk Team

Kennebunk’s Counter Team, Michelle, Meagan and Noah, have truly come together as a team. You can see the results of all their efforts through our monthly numbers and customer experience! Great job and I appreciate what each brings to the team!

Feb 24 2023

Beau Phillips High Five!

Beau Phillips

I wanted to give a quick high-five to Beau Phillips. Two customers told me yesterday how Beau always goes the extra mile to help them find, load, and just do what it takes to get them in and out quickly with a smile and positive attitude at all times. Great job Beau and keep up […]

Feb 20 2023

Kurt Knudsen High Five!

Kurt Knudsen

Recipient: Kurt KnudsenLocation: Brunswick I wanted to thank Kurt for taking great pictures and collecting information on some damaged window frames and screens that he delivered to one of my jobs. Kurt’s attention to these details made it possible for me to send this information directly to the vendor in a timely manner and get […]

  • Go to page 1
  • Go to page 2
  • Go to page 3
  • Interim pages omitted …
  • Go to page 5
  • Go to Next Page »
Hancock Lumber Feed IconFacebook IconYouTube IconInstagram IconLinkedIn Icon

Terms + ConditionsCreditTerms of UsePrivacy Policy

Not finding what you are looking for? Try searching our online store!