High Five Award in Recognition of: Pat MacVane Presented By: Lou C. Hancock Location: Windham During a recent delivery, Pat called me when he got there to let me know he had arrived. He called back about 15 minutes later to tell me he smelled propane and noticed that the homeowner’s tank was leaking at […]
Customer Service
Devin Harding High Five!
High Five Award in Recognition of: Devin Harding Presented By: Mary R. Hancock Location: Kennebunk We have been working with Devin for a few weeks now and he is OUTSTANDING! He is knowledgeable, friendly, responsive, helpful, and truly a joy to work with. Our contractor is incredibly impressed with him as well and has put […]
Jim Colbroth High Five!
High Five Award in Recognition of: Jim Colbroth Presented By: Suzanne E. Hancock Location: Wolfeboro Our entire team really appreciates Jim’s customer service. Our weekly visits are full of market insights, anticipated price changes to help us plan our orders, and prompt material estimates. If we have questions about an order, he gets us the […]
Roger Chenevert High Five!
High Five Award in Recognition of: Roger Chenevert Presented By: Jon Ternosky Hancock Location: Bridgton Roger recently delivered roofing and siding for a garage project to one of my customers in Sebago. My customer had nothing but positive feedback regarding the delivery and expressed his gratitude. He commented on Roger’s early arrival to the job […]
Dan Romano High Five!
High Five Award in Recognition of: Dan Romano Presented By: Customer Liz R. Hancock Location: Windham Dan is an extremely talented individual with attention to detail and a desire to make the work that he does pleasing in every way. He is polite and respectful, and he listens to concerns and acts upon those concerns accordingly. Dan […]
Submit a Hancock High Five!
Would you like to recognize a Hancock Lumber employee for going above and beyond to create a more enjoyable, efficient, or customer service friendly workplace? Simply complete the Hancock (Virtual) High Five form if you’d like to recognize a Hancock employee!
Team Windham High Five!
High Five Award in Recognition of: Team Windham Presented By: Customer Chad B. Hancock Location: Windham Windham General Manager Ray Collet received this message from customer Chad B.: “I stopped into your lumberyard yesterday for the first time and was pretty blown away at how courteous and helpful all of your staff were. From the moment […]
Mark Morissette High Five!
High Five Award in Recognition of: Mark Morissette Presented By: Customer Michelle K. Hancock Location: Casco Retail I recently went to the Casco store to find a screen slider to match one I purchased in December. After purchasing and getting it home, it did not fit. I brought it back to the Casco store. I explained […]
Jon Bolduc High Five!
High Five Award in Recognition of: Jon Bolduc Presented By: Customer Tom B. Hancock Location: Bridgton Last August, I began the construction of a new home. Like previous projects, I turned to Jon Bolduc for assistance. Jon is awesome. He is hands-on, always seeking answers to complicated issues. He looks for the most reasonable quality […]
Mark Morissette High Five!
High Five Award in Recognition of: Mark Morissette Presented By: Customer Tom B. Hancock Location: Casco Retail Mark is a wealth of help. When it comes to making suggestions or fulfilling needs, I have found Mark to be the first to drop everything to assure my satisfaction. Mark is a thinker, a hard worker, a […]