Tag Archive: Customer Service

Hancock Virtual High-Fives!

June 5, 2020 9:58 am Comments Off on Hancock Virtual High-Fives!

Please join us in celebrating some of our recent ‘Virtual High-Five’ shout outs for Hancock employees providing excellent customer service and going above and beyond. Some of these recognitions come from fellow team members, while others are sent to us... View Article

Happy Customer Feedback, Happy Friday!

January 15, 2016 5:06 pm Comments Off on Happy Customer Feedback, Happy Friday!
open concept kitchen

Happy customer feedback is the best and we love wrapping up a week with a letter from a satisfied customer! Jennifer Yeaton, our Yarmouth Kitchen + Bath designer, worked with this homeowner on their new kitchen. Jen collaborated with the customer and... View Article

Communication is Key in a Best Place to Work!

November 10, 2014 8:31 pm Comments Off on Communication is Key in a Best Place to Work!
Best Places to Work in Maine, Hancock Lumber, Administrative Office, Casco, Maine

Behind the scenes supporting all of our employees at the lumberyards and design showrooms is a team of specialists dedicated to bringing all of our customers a world-class experience. Our company is committed to having an engaged and talented workforce... View Article

Customer Service + Expertise Shine!

August 10, 2014 4:43 pm Comments Off on Customer Service + Expertise Shine!

Receiving letters like this one makes our day.  It is so nice to hear from customers when the job is well done. August 5th, 2014 Mr. Kevin Hancock Hancock Lumber Company 4 Edes Falls Rd Casco, Maine 04015 Dear Mr.... View Article