Jon and his team went above and beyond to assist in correcting a defective product for one of our customers. When Jon found out about it, there was ZERO hesitation—he was so eager to help and make this right for the customer. He and his team went above and beyond to reload the defective product and unload […]
High Five
Dan Labbe High Five!
A customer reached out to me to thank Dan for his great service making a delivery to his house. He said the following: “Just wanted to give kudos to Dan, our delivery guy today. He was super helpful and very pleasant. I would happily take a delivery from him any time.” Keep up the hard […]
Caleb Gallant, Hurley Chadbourne, Frank Russo High Five!
TEAM WORK AT ITS BEST! Caleb, Hurley, and Frank worked together to find the best spot to display our new One Company One Vision Team Hancock banner. Together they displayed the banner in a safe manner using the right tools to hang it in the best visible spot possible. Appreciate all your efforts and working as a team—thank you! […]
Karen Alcorn High Five!
Congratulations to Karen Alcorn on being Hancock Lumber’s top Kitchen Designer in the month of February! Read Karen Alcorn’s Story
Eric Stevenson High Five!
Congratulations to Eric Stevenson on being Hancock Lumber’s top Project Pro in the month of February! Read Eric Stevenson’s Story
Dale Storey High Five!
Congratulations to Dale Storey on being Hancock Lumber’s top Account Manager in the month of February! Read Dale Storey’s Story
Jake McAllister High Five!
I am super excited to announce that Jacob McAllister has accepted the position of Casco’s Planer Mill Supervisor! Jacob has been a key member of the Casco Planer Mill team for 7 years. His can-do attitude, dedication, and operational knowledge make him an excellent match for this position. With his leadership focus on employee engagement and continuous […]
Dan Spinzola High Five!
This High Five Goes out to Dan Spinzola. We had to make a special delivery yesterday from Casco to Dyer Brook with some whitewash pine that they needed in a hurry. He did not hesitate to say yes to the 7-hour round trip to make it happen. Thank you, Dan! Read Dan Spinzola’s Story
Casco Sawmill High Five!
Big High Five and super huge thank you to the good samaritans that have cleared a path to my truck the past two Thursdays during the storms. It may have seemed like a trivial item, but it made being the last one to leave for the day a little better and a little safer.
Rachel hall High Five!
A kind customer left a great note for Rachel, From the very beginning, when we walked into the showroom, Rachel created a welcoming environment and guided us through many decisions, ones that I could not have made without her. Her expertise and guidance helped us with our design vision and also made me feel confident in the […]