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Above and Beyond

Dec 20 2021

Ross Timberlake High Five!

Ross Timberlake

High Five Award in Recognition of: Ross Timberlake Presented by: Terrie McDaniel Hancock Location: Kennebunk Customer Richard P. sent photos of his bunkbed project that Ross Timberlake assisted him with designing! Great job providing knowledge and amazing customer experience Ross! This is why customers come to Hancock Lumber – not always to build a home […]

Written by Kelcey Liimatta · Categorized: High Fives · Tagged: Above and Beyond, Building Dreams, Bunkbed, Counter Pro, Customer Service, Customer Shout Out, Furniture, High Five, Kennebunk, Ross Timberlake

Dec 01 2021

Dennis Verrill High Five!

Dennis Verrill

High Five Award in Recognition of: Dennis Verrill Presented by: Julie M. Hancock Location: Pittsfield My brother, Harry Fisher, is looking forward to an awesome career with Hancock Lumber. Dennis welcomed him this week and provided a tour of the area and the lumber company! Dennis went out of his way to see that my […]

Written by Kelcey Liimatta · Categorized: High Fives · Tagged: Above and Beyond, Dennis Verrill, First Impressions, High Five, New Hire, Pittsfield

Sep 24 2021

Joe Falconieri High Five!

Windham Millwork Technician Joe Falconieri High Five Award in Recognition of: Joe Falconieri Presented by: Homeowner Lou F. Hancock Location: Windham Even though he had the list of our concerns, Joe went out of his way to look at all our windows and doors to assure everything was in proper working order and made several […]

Written by Kelcey Liimatta · Categorized: High Fives · Tagged: Above and Beyond, Customer Review, High Five, Joe Falconieri, Millwork Technician, Windham, windows

Aug 06 2021

Roger Chenevert High Five!

Bridgton Driver Pro Roger Chenevert High Five Award in Recognition of: Roger Chenevert Presented by: Lynne O. Hancock Location: Bridgton We were not able to be at the job site at 7 a.m. and Roger had two very large pallets of flooring to unload. He went above and beyond – he put the pallets into […]

Written by Kelcey Liimatta · Categorized: High Fives · Tagged: Above and Beyond, Bridgton, Customer Review, Customer Service, Dedication, Driver Pro, High Five, Respect, Respectful, Roger Chenevert

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