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Nov 11 2021

News from Hancock’s Retail Operations Center

From OTIF scores thru October, trusses being installed in Casco and a new kitchen cabinetry line available, don’t miss the latest Hancock Happenings from our Retail Operations Center!

Freighted and Ready to Roll to Job Sites! On Time and In Full Score = 94.8% YTD thru October.

Despite continued market disruptions – from supply chain and inventory issues to booming demand—Team Hancock’s year-to-date companywide OTIF score is 94.7%! Thank you to our sales, operations, and logistics team for working so hard to make this a top priority and getting our builders what they want, when they want –on time and in full!


Meet the Kitchen Design Team. Plus, NEW Exclusive American-Made Cabinet Line Now Available.

We recently connected with Jessica Enman from our Brunswick Kitchen Design Team to learn more about her career path and passion for this industry. Take a look at her story in the quick video above. To learn more about our entire design team, check out our recent blog post. It’s been a great month highlighting this incredible group and celebrating National Kitchen + Bath month!

NEW Product Line! As of 11/1, Hancock Lumber is offering a private-label line of cabinetry called Bluestem Cabinetry. This exclusive line is only
 available to Hancock Lumber customers and is American-made at one of the top cabinet manufacturers in the USA. Earlier this month members from our product management and kitchen design team toured the facility and were beyond wow’d! Learn more from your Kitchen Designer today.

Trusses Being Installed in Casco: 5,165 Board Feet of Lumber Going Up!

Trusses are a fantastic Hancock Time Savings Solution as we try to get our newest office building at our Casco sawmill closed in before the snow flies! Drone footage captured this week caught this great progress video on truss raising day – check it out!
Quick Truss Stats for this Project:
  • # of trusses = 47 total for the roof
  • # of pieces = 745 used to build this order
  • # of board feet = 5,165 board feet of lumber
  • # of square inches of truss plates used = 42,008
  • Types of trusses = commons, attics and valleys
  • Special features = all trusses have raised heels to allow for proper insulation. Room in attic trusses to create extra space in the roof cavity, a relatively inexpensive way to gain usable space.
Thanks to our team at Mainely Trusses for manufacturing such top-quality roof and floor trusses!

Download our Product Line Card!

Keep our quick guide handy to reference major product categories available and Hancock Lumber’s menu of  ‘Time Savings Solutions’

Hancock Time Savings Solutions info

Written by Erin Plummer · Categorized: Culture, Hancock Happenings · Tagged: freighted, Hancock Time Savings, Kitchen Design Team, Product Line Card, Retail Operations Center, Trusses Installed

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