We are contractors out of Brunswick and have used your Brunswick store over the last few years. The folks at the Brunswick location are always patient and helpful inside and out! They are always friendly and helpful in the yard. I’ve had great experiences at your other locations as well. Just wanted to say thank you […]
High Five
Jason Coolidge + Morgan Sweetser High Five!
Big High Five to Jason Coolidge and Morgan Sweetser for setting up a sawmill team ice fishing day. Employee anglers and their families enjoyed a beautiful day of fishing, food, and prizes. It is not known exactly, but an estimated 40 employees from Casco, Pittsfield, and Bethel participated. Including families over 90 people enjoyed the […]
Brunswick Yard Team! High Five!
I wanted to give a big Hancock High Five and a well-deserved shout-out to the entire Brunswick yard team! Your hard work and dedication have been nothing short of impressive. Removing over 23 full trucks of freight and reallocating it to different yards across the state is no small feat. On top of that, creating […]
Brunswick Logistics Team High Five!
I want to give a big Hancock High Five to the amazing logistics team from Brunswick for their outstanding work! Despite relocating two drivers and two load builders to Augusta, as well as a driver to Damariscotta and Yarmouth, you’ve maintained a seamless logistics experience without missing a beat. Your efforts in mobilizing the driver […]
Casco Retail Team High Five!
Customer Lisa H. has been driving from Gray to remodel her basement over the last few months. Today she informed us that she just loves coming to Casco Retail! Lisa was so impressed with the Casco Yard team she just had to give them a shout out! Just loved how helpful and pleasant the guys were while […]
Joe Falconieri & Marc Dubreuil High Five!
Today was truly Amazing!! Joe Falconieri and Marc Dubreuil came by to give me an estimate on replacing one broken window. We talked at length and Joe mentioned the Anderson Replacement Kit. I asked him for an estimate for 12 windows. I received the estimate and was amazed, thinking “too good to be true.” I waited a […]
Frank Russo High Five!
Frank joined this team about 3 weeks ago and has been a great addition. He took it upon himself to bring in on a snowy cold day a crockpot of chicken soup to share with his teammates. I appreciate his thoughtfulness and genuine caring for his peers and wanted to thank him for his generosity. […]
Lyndsay Cullinan, Marc Spruiell, Jordan Magiera, and Erin Plummer High Five!
Wanted to give a BIG Shout Out to the amazing Marketing Team we have here at Hancock Lumber! All the efforts it takes to put together our JBP of our Top 250 Customers is quite the task. We can’t thank you enough for all your efforts and genuine care to give us the best presentation […]
Dan Romano High Five!
I want to share how impressed we are with the level of service we received today from Dan, regarding loose ends related to the cabinet install. The care and attention to detail was incredible, surpassing any customer service experience we’ve had in years. Dan even vacuumed before he left! It means a lot to have […]
Brenda Martin High Five!
Customer’s Chris & Becky left this sweet note for Brenda! Dear Brenda, What I say? Chris and I think that you are the bomb! Please share this with your bosses because you are the reason we love coming to Hancock! (We love Arthur too). Now that our barn apartment is almost finished, we will miss […]