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Customer Service

Oct 01 2025

Steve Norwood, Mark Sylvester, + Andrew Foster High Five!

Brunswick aerial

A Big High Five to Steve, Mark, and Andrew!  What a great and productive three days with the new Brunswick store set crew! Between Steve Norwood, Mark Sylvester, and Andrew Foster rallying the vendor community, everything is really coming together and coming together fast, amazing efforts by all. Read Steve Norwood’s StoryRead Mark Sylvester’s StoryRead […]

Oct 01 2025

Joe Sylvester High Five!

Joe Sylvester

A big Hancock High Five to Joseph! His eagle eyes caught a decking color mix-up that could’ve delayed a project. His awesome attention to detail saved time and money! Read Joe Sylvester’s Story

Sep 30 2025

Dalton Demers & Shamon Shinal High Five!

Bridgton Hancock Lumber

A big High Five to Dalton and Shamon! One of our customers called to praise Dalton and Shamon on how well the delivery of windows went. They said it was the best experience they have ever had and both “were very polite and super helpful. They went out of their way to make sure they sorted […]

Sep 03 2025

Joe Koval High Five!

Joe Koval

Congratulations to Joe Koval on being Hancock Lumber’s Top Account Manager in the month of August! Read Joe Koval’s Story

Sep 03 2025

Ed Desjardins High Five!

Ed Deshardins

Congratulations to Ed Desjardins on being Hancock Lumber’s Top Project Pro in the month of August! Read Ed Desjardins’s Story

Sep 03 2025

Angella Spugnardi High Five!

Angella Spugnardi

Congratulations to Angella Spugnardi on being Hancock Lumber’s Top Kitchen Designer in the month of August! Read Angella Spugnardi’s Story

Jun 30 2025

Nick Tash High Five!

Nick Tash

Nick always lends a hand when I need hardware and even going above and beyond when he lendedme his personal socket kit. Thanks for all you do! Read Nick Tash’s Story

May 22 2025

Erik Coolbroth High Five!

Erik Coolbroth

A great note from a customer for Erik! “Always being helpful in finding what I need!” – Sarah M Read Erik Coolbroth’s Story

May 14 2025

Amanda Barbour High Five!

Amanda Barbour

A great note from a customer for Amanda! “Amanda has gone above and beyond to make our construction project run smoothly. We are constantly impressed with her knowledge, patience, flexibility and willingness to work with us. This is our first time working with Hancock Lumber and because of our experience with Amanda, we can’t see […]

May 14 2025

Amanda Barbour High Five!

Amanda Barbour

A great note from a customer for Amanda! “I have a cabin built by the Amish that didn’t have screens. I sent a picture of the tag on the window and Amanda took that ball and ran all the way to the goals line! Not only did she respond quickly to each of my emails, she offered […]

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