I had the pleasure of talking with one of our customers Bill who wanted to be sure that he let me know he only shops at Hancock Lumber because of the quality of our lumber but most importantly because of our people and the service they provide. He informed me of the wonderful customer service […]
High Fives
Brunswick Drivers High Five!
The Brunswick drivers are all amazing at what they do. Dean really appreciates how they communicate that they are on their way and when on site they conduct themselves safely and professionally. He says its one of the big reasons why he will always work with Hancock Lumber over our competitors.
Isaac Shorey High Five!
We want to give a HUGE Hancock High Five to Isaac Shorey for becoming a certified NELMA grader today! Isaac had only been with HL for a short time and is accomplishing great things! WAY TO GO Isaac!! Read Isaac Shorey’s Story
Mainely Trusses Team High Five!
A huge shout out to the entire Mainely Trusses team! On Wednesday 6/19, one of the hottest days we’ll see this year, the entire crew hosted Hancock Lumber’s board of directors and executive team. The group toured the facility, concluding with Kevin Hancock speaking to the entire MT team, thanking them and leaving some gifts […]
Pittsfield Mill Team High Five!
A huge shout out to the entire Pittsfield Mill team! On Wednesday 6/19, one of the hottest days we’ll see this year, the entire crew hosted Hancock Lumber’s board of directors and executive team. Richard Sprague, Garrett Blair, Nathan Edwards, Will Friend and Max Bouchard met with the group to discuss safety, recent capital reinvestment […]
Sean Carney High Five!
A customer came to the counter and was thrilled with the helpfulness of Shawn in the lumber barn and its cleanliness. Great job Shawn! Read Sean Carney’s Story
Damariscotta Sales Team High Five!
Steve F, a retired contractor, complimented all the Damariscotta Sales Team that he was impressed and thankful for the help and knowledge afforded by everyone with assistance on a project. Good job everyone, people do notice! – Damariscotta GM Mark Smith
Casco Retail Team High Five!
Thank you and congrats to the Casco Retail team for creating an incredible May Sale Pine event in 2024. 96,294 BF (156,482 LF!! That’s 29.64 MILES of Pine sold in Casco in 22 working days!) Casco Team, I’m so impressed with your May Sale 2024 event and results! Everything about this sale represents the very best of […]
Jason Lonardo High Five!
One of our regular customers wanted to acknowledge Jason for being very polite and willing to help. He said Jason went ‘over and above’, helping him find, pick and load the lumber he needed today. Great job Jason! Read Jason Lonardo’s Story
Dan, Mark, & Paul High Five!
Thank you to Casco Retail GM Mark Morissette, Casco Mill Operator Dan Spinzola, and Casco Yard Pro Paul Foley for stepping up and ensuring a large Casco Days prize delivery made it to storage On Time and In Full before we had heavy thunderstorms!