Window Service Division


Hancock Lumber has an award winning window and door service department.  We are here to answer all of your service needs for Andersen window and Andersen E-SERIES products. Our factory trained window and door service technicians have over 30-years of hands-on experience with the Andersen window and door products. Hancock Lumber is a member of the Andersen ‘Dealer Service Network’ with our own in-house team of service professionals.

Services Include:

  • Job site walk-through with contractor and homeowner to review window and door operation.
  • 2-year (from date of purchase) warranty coverage for service labor.
  • Post construction peace of mind. Local, easy access to window and door service through the life of the warranty and beyond.
  • Access to field experts for installation issues, parts replacement and repair and more!


Marc Dubreuil
Window Service Expert
for Andersen 200,400, Woodwright and A-Series Products
[email protected]
(207) 847-4251

Paulino Petelo
Window Service Expert for Andersen E-Series Products
[email protected]
(207) 847-4252



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