Window Service Division


Hancock Lumber has an award winning window and door service department.  We are here to answer all of your service needs when it comes to windows and doors–from sliding door to window hardware issues, drafty windows and leaking sills, we help solve all these problems.

Our factory trained window and door service technicians have over 30-years of hands-on experience with Andersen window and door products. Hancock Lumber is a member of the Andersen ‘Dealer Service Network’ with our own in-house team of service professionals. Additionally, Hancock Lumber is a certified warranty service provider for Andersen, Sierra Pacific, and Unilux.

Services Include:

  • Home inspection and recommendation for window and door issues for any age building.
  • Quote replacement parts and repair service – from weatherstripping, handles, glass, hinges, locks and more.
  • Post-installation inspections from trained technician.
  • Post construction peace of mind. Local, easy access to window and door service through the life of the warranty and beyond.

Manufacturers Serviced:

  • Andersen (100, 200,400 Series, Silverline, Woodwright, A-Series, and E-Series product lines)
  • Eagle
  • Sierra Pacific
  • Unilux
  • Therma-Tru


  • Amy Hopkins, Window + Door Service Coordinator
  • Marc Dubreuil, Window + Door Service Technician for Andersen 200,400, Woodwright and A-Series Products
  • Paulino Petelo, Window + Door Service Technician for Andersen E-Series Products


Please email our department or call (207) 847-4251

To begin the process of fixing your window and door issues, please click the button below to complete the online service request form. Initial window and door inspection fee is $100*:

*Please consult our team to learn more about fees and services available.


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