High Five Award in Recognition of: Team Windham Presented By: Customer Chad B. Hancock Location: Windham Windham General Manager Ray Collet received this message from customer Chad B.: “I stopped into your lumberyard yesterday for the first time and was pretty blown away at how courteous and helpful all of your staff were. From the moment […]
Customer Shout Out
Dan Romano High Five!
High Five Award in Recognition of: Dan Romano Presented by: Homeowners Bob & Nancy Hancock Location: Windham Account Manager Jim Vitello received the following message from homeowners Bob & Nancy about Dan Romano: “Hi Jim: I just wanted to let you know your installer, Dan, did an exceptional job at our home with the cabinet […]
Ross Timberlake High Five!
High Five Award in Recognition of: Ross Timberlake Presented by: Terrie McDaniel Hancock Location: Kennebunk Customer Richard P. sent photos of his bunkbed project that Ross Timberlake assisted him with designing! Great job providing knowledge and amazing customer experience Ross! This is why customers come to Hancock Lumber – not always to build a home […]
Ryan Lamb High Five!
High Five Award in Recognition of: Ryan Lamb Presented by: Customer Jim M. Hancock Location: Kennebunk Customer Jim M. sent this text to Dave Kimball, his Account Manager, about his experience with the delivery and our driver Ryan Lamb. “Hi Dave! Please pass this along. Your boom truck driver is great. He has great skill […]
Peter Allen High Five!
High Five Award in Recognition of: Peter Allen Presented by: Customer Jacob W. Hancock Location: Windham Peter always shows up to the job site with a positive attitude no matter the obstacle. It’s always a pleasure to see him show up. Thank you, Peter! Read Peter Allen’s Story
John Cole High Five!
High Five Award in Recognition of: John Cole Presented by: Customers Pat & Ron L. Hancock Location: Bethel We wanted to thank you for a great sawmill tour. Eye opening and informative to say the least! Being Bridgton Hancock Lumber customers, we’ve gotten to know some of their excellent employees and appreciate that part of […]
Jon Ternosky High Five!
Online Sales Coordinator Jon Ternosky High Five Award in Recognition of: Jon Ternosky Presented by: Customer Morgan W. Hancock Location: Home Office Congratulations and thank you to Jon Ternosky for creating a winning experience for our online customers looking for help from Team Hancock! Here is an excerpt from an email exchange between the customer […]
Steve Merrill High Five!
Bridgton Kitchen Designer Steve Merrill High Five Award in Recognition of: Steve Merrill Presented by: Homeowner Nan P. Hancock Location: Bridgton We just moved into our new home and wanted to thank you for all your help and expertise designing our kitchen. We really love it and not only is it beautiful, but it is a great […]
Jenny Freeman High Five!
Windham Kitchen Designer Jenny Freeman High Five Award in Recognition of: Jenny Freeman Presented by: Homeowner Angie C. Hancock Location: Windham My husband and I set up an appointment with Jenny and she did not disappoint! I just wanted to let you know how much we appreciated all the time she has taken to help […]
Jeremy Carpenter High Five!
Saco Kitchen Designer Jeremy Carpenter High Five Award in Recognition of: Jeremy Carpenter Presented by: Homeowner Eric C. Hancock Location: Saco Jeremy helped my wife and youngest daughter settle on a new kitchen. It wasn’t exactly straight forward from my family’s end, but patience is Jeremy’s virtue. He was fantastic throughout the entire process, and […]