High Five Award in Recognition of: Kevin Crouanas, Marc Dubreuil, & Joe Falconieri Presented By: Leslie H. Hancock Location: Windham We received exceptional service from the window sales/support and technical teams. Kevin Crouanas is, frankly, one of the most professional and competent customer service representatives I have ever interacted with. His attention to detail and […]
window service
Water Management and Window + Door Installation
When it comes to water management and window + door installation, install issues are the leading cause of callbacks, leaks + water damage. Below, TLS Laboratories president, Gene Summy, talks about finding the sources of water intrusion. Learn more by watching the video. When contractors field call backs due to water management issues, most worry […]
Hancock 2.0
What is Hancock 2.0? We describe these as the differentiators that set us apart. With WebTrack, you have access to your account information 24/7. This includes orders, invoices, credits, purchase history, and statements. You can also view real-time inventory and pricing. Browse our products easily through department, product group, or brand. Quick list quotes are […]
Hancock Team Earns Coveted Andersen® Service Excellence Award
On February 19th, Hancock Lumber was one of only two companies nationwide to win the Andersen® Service Excellence Award! Representatives at Andersen Windows, Inc. recognized Hancock Lumber with the window company’s 2014 award for outstanding customer service.This commendation recognizes the Andersen dealers that demonstrate customer satisfaction and experience excellence in support of the Andersen® brand […]