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Hancock Launches Hancock2Go Curbside Service; Free Delivery Continues

April 3, 2020 5:45 pm Comments Off on Hancock Launches Hancock2Go Curbside Service; Free Delivery Continues
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Hancock Lumber is excited to announce the launch of its Hancock2Go curbside service at all of its lumberyards in Maine and New Hampshire.

Available for builders, DIY-ers, and homeowners alike, this curbside pick-up service provides time savings for customers, working around your schedule. Simply call or email in your order, wait for Team Hancock to fulfill the order and call you back to confirm, and then drive to Hancock Lumber and pick-up!

Before you order, browse in-stock products online 24/7 with Hancock’s webTrack site, or check out our garage, deck, kitchen, and home packages online for inspiration. Whether you’re building your dream home, renovating a camp, refreshing your deck, or remodeling a kitchen, count on Maine’s oldest lumberyard to keep you building – conveniently – with Hancock’s new Hancock2Go curbside service.

For those customers who prefer their building materials are delivered to the jobsite or home, this service continues–as always–free of charge. Our logistics managers are ready to serve you, responsible for day-to-day scheduling of deliveries. Whether it’s a boom or moffett, box truck, flat bed, or pick-up truck, our Driver Pros will get you what you need, when you need it!

Established in 1848, Hancock Lumber Company is a 6th generation, family-owned business operating a timberland company, a sawmill division, network of retail lumberyards, kitchen design showrooms, wall panel manufacturing facility, and a roof and floor truss plant.

 

 

 

1] CALL, EMAIL OR BUILD YOUR OWN ORDER!

Call or email local store to place your order – or, build your own order online. Please mention you’d like to select the Hancock2Go pick-up option.


2] PAY ON ACCOUNT OR CREDIT CARD

When placing your order, please indicate if you’d like to pay on an existing Hancock charge account or if you’d like to pay by credit card over the phone. Final billing will be completed once order is invoiced.


3] ORDER FULFILLMENT

Team Hancock will pull and fulfill your order as requested. If we are out of stock on a particular item, we will offer you a replacement item, as long as we have similar product(s) available. For items in the yard and warehouse we can either pre-select the product for pick up or you can pull it when you arrive. We will notify you by phone once your order is ready for pickup. *Most orders will be ready within two hours of receiving them.


4] ORDER PICK-UP

Pull into the location you selected for pick-up and park at the indicated Hancock2Go sign. Once you arrive, call the store and we will send someone out to load you! If selecting your own yard products, proceed to the yard for those items.

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This post was written by Erin Plummer

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